There are many aspects of a passenger’s experience from the time they plan a flight until they arrive at their destination that could be improved. For example: travelling to the airport in advance, making a correct forecast of the time spent at the security controls, looking for boarding gates, calculating waiting times, queuing, etc.

ENAIRE provides real time information about the flights that are delayed and, therefore, we know if they are going to be late to their destination airports. This information can be valuable for passengers, because if they knew it in advance, they could save time waiting at the airport until their flight departs.

We are looking for a solution that helps the user to have more control over the time and actions to do in real time at an airport in order to plan better and avoid periods of uncertainty. This challenge involves providing information to users and making recommendations for a better experience.